Posted: June 18, 2013| Author:| Filed under:| Tags:,,,,,,| Back when I first recommended Microsoft Dynamics NAV to my company as an ERP solution, I was a lone voice in my universe. I had run the whole gauntlet of the request for proposal, partner screening, requirements planning, and final selection, and ultimately I was the person in charge and therefore responsible for where our company ended up because of my choice. The first few years of using Microsoft Dynamics NAV were a little rough and I did many of the following things to solve problems: • Spent hours on the internet searching for terms that might get me some results. Many of the searches ended up in programming and development forums that would show me the code behind what was happening, but wouldn’t help me, as an end user, figure out what steps I should take. ![]() ![]() This page gives an overview of the training manuals that are available for Microsoft Dynamics NAV 5.0. The content of this page is locked. To access this information log in to CustomerSource. Unable to log in to CustomerSource? List of Training Manuals for Microsoft Dynamics NAV 5.0. MODULE 1: MICROSOFT DYNAMICS NAV 2013 AS AN ERP SYSTEM. • Describe the most important features of ERP and Microsoft Dynamics NAV 2013. Microsoft Official Training Materials for Microsoft Dynamics. • User manuals • Training material • Technical white papers • CustomerSource. • Read the manuals I had gotten from my partner. I spend hours going through the manuals I had been given and trying to piece together how I could do more advanced tasks by cobbling together the simple examples I had. • Brainstormed with my boss and my staff. We had quite a few long conversations about how to get things done. Some of these conversations actually solved the problem, many of them ended up with needing to go back to the manuals, or the internet, or to our partner. • Just tried it in the live system to see if I could figure it out. Sometimes this was successful and sometimes it created more problems than where I had started. I was an inexperienced end user who didn’t even know having a test system was possible. When pressed, I took the risk (in small steps) to see if I could get it figured out. • Called our partner for help. When all of the above failed, I would reach out to our partner for assistance and pay them to help us out. What an incredible waste of time! I had spent hours and hours of time trying to solve simple problems. Because I thought I was alone. Because I thought I was the only person who could solve what we had. Because I hadn’t built a network. Eventually, I got smarter. I started to ask our partner, “Surely you have other customers who have this same problem. What do they do?”, and in return I got silence and an invoice for services. I went back to the internet and looked again, and this time, I learned about user groups and began to look for a user group for Microsoft Dynamics NAV, and I found one! Kamus arab indonesia online. I started small, lurking in webinars and listening and learning and applying all the things I learned back at the office. Since then, I’ve gotten the opportunity to regularly attend the annual user group conference, and have built a robust network with other NAV users. While I do still go to the internet for answers, I know where to go and where not to go to get my answers. I know where to get the right manuals for what I really need. I don’t mess things up in my live system because I have an effective test system.
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